REPORTS TO:  Director of Housekeeping and Director of Engineering

SUPERVISES DIRECTLY:  N/A

Benefits/Perks of Working With Us:

Upon joining Real Hospitality Group, associates are offered competitive compensation, career growth opportunities, flexible access to wages, holiday, sick and vacation pay, health, dental and vision insurance, employer paid life, accidental death, and dismemberment insurance, an employee assistance program, a 401k, and many associate discount options.

Purpose for the Position:  The Administrative Assistant - Housekeeping/Engineering will support all facets of the Housekeeping and Engineering departments by ensuring high levels of cleanliness, guest service, and satisfaction throughout the hotel.  Provide administrative support to the maintenance operations for the hotel while maintaining the brand standards for both departments, as required.

The Administrative Assistant - Housekeeping/Engineering Essential Responsibilities:

1. Provide full administrative support to ensure the smooth running of the department operations: answering calls, taking messages, handling correspondence, maintaining records, and arranging appointments, interfacing with various departments and vendors.
2. Maintain records for Housekeeping and Engineering departments. Develop and maintain streamlined document control processes for efficient management.  Manage databases and multiple files - typing, preparing, and compiling reports.
3. Conduct formal inventories of linen, supplies, tools, and equipment as required.
4. Participate in the ordering of supplies and services, soliciting quotes, generating purchase orders, processing invoices, and maintaining the Expense Log.
5. Process weekly payroll forms and maintain time clock.
6. Maintain certificates of insurance and documentation for fire safety and FSD requirements.
7. Ensure brand QA compliance and administer self-audits.
8. All other projects as determined by the Director of Housekeeping / Director of Engineering.

To do this kind of work, you must be able to:

• Pleasant personality, providing professional and courteous service at all times.
• Must have strong written, verbal, and interpersonal communication skills. Must be proactive and take initiative. 
• Able to multi-task and work independently or in a team.
• Proficient in MS Office applications (Excel, Word, PowerPoint) preferred. Must possess strong skillset to learn new operating systems and software as needed.
• Read and interpret business records and statistical reports.
• Use mathematical skills to interpret financial information.
• Analyze and interpret established policies.
• Understand government regulations covering business operation.
• Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions.
• Deal with the general public, customers, associates, union and government officials with tact and courtesy.
• Plan and organize the work of others.
• Change activity frequently and cope with interruptions.
• Speak and write clearly.
• Accept full responsibility for managing an activity.
• Complete all assigned tasks, reports, projects etc. in a professional manner and on an on-time basis.
• Be available for work evenings, weekends, and holidays.

Physical Demands:  Lifting 20 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs.  Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing, seeing.

Environmental Conditions:  Inside:  Protection from weather conditions but not necessarily from temperature changes.  A job is considered "inside" if the worker spends approximately 75% or more of the time inside.

Math Skills:  Requires mathematical development sufficient to be able to:  Deal with system of real numbers; algebraic solution of equations and probability and statistical inference.  Apply fractions, percentages, ratio and proportion.

Language Skills:  Must have developed language skills to the point to be able to:  Read newspapers, periodicals, journals and manuals.  Write business letters, summaries and reports using prescribed format, and conforming to all rules of punctuation, grammar, diction and style.  Participate in discussions and debates.  Speak extemporaneously on a variety of subjects.

Relationships to Data, People and Things:

Data:  Coordinating:  Determining time, place and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events.

People:  Speaking-Signaling:  Talking with and/or signaling people to convey or exchange information, including giving assignments and/or directions to helpers or assistants.

Things:  Handling:  Using body members, hand tools, and/or special devices to work, move, or carry objects or materials.  Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials.

Specific Vocational Preparation:  Specific vocational training includes an occupationally significant combination of:  vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs, over 1 year up to and including 2 years. An Associates or Bachelor degree or higher education preferred.