Assistant Director of Operations - Real Hospitality Group - Corporate - Ft. Lauderdale

Function: Operations
Location: Real Hospitality Group - Corporate - Ft. Lauderdale Real Hospitality Group - Corporate - Ft. Lauderdale Real Hospitality Group - Corporate - Ft. Lauderdale US
Date posted: 14 Jun 2018
Management (supervisor), Executive Level
Full-time
Travel
Unique Job Reference Code 36744
Description

REPORTS TO:  Regional Director of Operations

SUPERVISES DIRECTLY OR INDIRECTLY:  Property Executive Team of assigned hotels in area.

Purpose for the Position:  To assist the Regional Director of Operations in the supervision of the overall Operations, Sales and Marketing, and Fiscal Operations for assigned hotels in the designated area. Duties include but are not limited to:  physical asset management and upkeep, budgeting; costs analysis; payroll and staffing guide control and compliance; sales activities and booking policies; yield management in manners that maximize the revenue generation and resulting profits; motivating and retaining associates; communications with management company and ownership and any other guidance required for the day-to-day management and oversight consistent with the expectations for any first class hotel operation.  Mentor and supervise the General Manager in the designated area.  Oversees  vendors, consultants, and service providers of assigned hotels.

Essential Responsibilities:  Provide professional and courteous service at all times.

Financial Results:

  1. Analyze financial statements to identify inefficiencies and provide directive in managing controllable expenses.
  2. Cost and vendor analysis to bring synergy to all properties in the designated region.
  3. Identify ancillary revenue opportunities throughout the region.
  4. Identify and provide direction in market trends and forecasting.

Personnel Management, Training, and Onboarding:

  1. Cultivate on the property level, the embodiment of company core values and culture, by providing training, onboarding, and support. Assist with improvement and action plan deliverables with regard to the associate opinion survey initiatives for the region.
  2. Own the sourcing and transition of General Managers in the area designated by the Regional Director of Operations.
  3. Assist in providing training to General Managers and other personnel, as needed, within the region. With a focus on providing training and guidance in the property level accounting function, to include but not limited to training in budgeting and forecasting, presenting preliminary budgets in advance of regional review, onboarding property level accounting managers, etc.
  4. Support the Regional Director of Operations in property visits, performance evaluations, progressive improvement, overall, performance management.

Regional Support (Other):

  1. Provide additional support and guidance in physical maintenance, Revenue Management, Sales and Marketing, guest service metrics and quality, and Financial Management, particularly for properties without such directive from a franchise.
  • Develop standard operating procedures for independent properties to achieve cohesion and consistency.
  • Develop service standards and target metrics.
  • Coordinate and provide support in property improvement plans.
  • Ensure that property Executive Teams develop and execute improvement plans for quality insurance audits

      2. Liaise with ownership to, including but not limited to, aid with ownership requests and to provide assessment and guidance on overall property performance.

MINIMUM SKILL REQUIREMENTS:

  • Must have knowledge of a variety of computer software applications in word processing and spreadsheets. Word, Excel, Power Point, and Access.
  • Must have effective oral and written communication skills.
  • Must have good analytical skills and decision-making ability.
  • Must be able to work independently and multi-task, prioritizing as appropriate.

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

  • Must be physically and visually able to utilize the computer.
  • Must be able to sit or stand for long periods at a time.
  • Must have excellent verbal and written communication ability.
  • Flexible in work hours/days. Must be able to travel.
  • Must respond to multiple task interruptions to provide service to internal and external customers.

Physical Demands:  Lifting 20 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs. Requires walking or standing to a significant degree, talking, hearing.

Environmental Conditions:  Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75% or more of the time inside.

Math Skills:  Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price.

Language Skills:  Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects.

Relationships to Data, People and Things:

Data:  Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events.

People:  Negotiating: Exchanging ideas, information, and opinions with others to formulate policies and programs and/or arrive jointly at decisions, conclusions or solutions.

Things:  Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials.

MINIMUM EDUCATION:  Bachelor's Degree in Hotel/Restaurant Management or Business Degree. Equivalent experience is acceptable.

MINIMUM EXPERIENCE:  Two (2) years experience as a General Manager.


Real Hospitality Group

Assistant Director of Operations - Real Hospitality Group - Corporate - Ft. Lauderdale

REPORTS TO:  Regional Director of Operations

SUPERVISES DIRECTLY OR INDIRECTLY:  Property Executive Team of assigned hotels in area.

Purpose for the Position:  To assist the Regional Director of Operations in the supervision of the overall Operations, Sales and Marketing, and Fiscal Operations for assigned hotels in the designated area. Duties include but are not limited to:  physical asset management and upkeep, budgeting; costs analysis; payroll and staffing guide control and compliance; sales activities and booking policies; yield management in manners that maximize the revenue generation and resulting profits; motivating and retaining associates; communications with management company and ownership and any other guidance required for the day-to-day management and oversight consistent with the expectations for any first class hotel operation.  Mentor and supervise the General Manager in the designated area.  Oversees  vendors, consultants, and service providers of assigned hotels.

Essential Responsibilities:  Provide professional and courteous service at all times.

Financial Results:

  1. Analyze financial statements to identify inefficiencies and provide directive in managing controllable expenses.
  2. Cost and vendor analysis to bring synergy to all properties in the designated region.
  3. Identify ancillary revenue opportunities throughout the region.
  4. Identify and provide direction in market trends and forecasting.

Personnel Management, Training, and Onboarding:

  1. Cultivate on the property level, the embodiment of company core values and culture, by providing training, onboarding, and support. Assist with improvement and action plan deliverables with regard to the associate opinion survey initiatives for the region.
  2. Own the sourcing and transition of General Managers in the area designated by the Regional Director of Operations.
  3. Assist in providing training to General Managers and other personnel, as needed, within the region. With a focus on providing training and guidance in the property level accounting function, to include but not limited to training in budgeting and forecasting, presenting preliminary budgets in advance of regional review, onboarding property level accounting managers, etc.
  4. Support the Regional Director of Operations in property visits, performance evaluations, progressive improvement, overall, performance management.

Regional Support (Other):

  1. Provide additional support and guidance in physical maintenance, Revenue Management, Sales and Marketing, guest service metrics and quality, and Financial Management, particularly for properties without such directive from a franchise.
  • Develop standard operating procedures for independent properties to achieve cohesion and consistency.
  • Develop service standards and target metrics.
  • Coordinate and provide support in property improvement plans.
  • Ensure that property Executive Teams develop and execute improvement plans for quality insurance audits

      2. Liaise with ownership to, including but not limited to, aid with ownership requests and to provide assessment and guidance on overall property performance.

MINIMUM SKILL REQUIREMENTS:

  • Must have knowledge of a variety of computer software applications in word processing and spreadsheets. Word, Excel, Power Point, and Access.
  • Must have effective oral and written communication skills.
  • Must have good analytical skills and decision-making ability.
  • Must be able to work independently and multi-task, prioritizing as appropriate.

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

  • Must be physically and visually able to utilize the computer.
  • Must be able to sit or stand for long periods at a time.
  • Must have excellent verbal and written communication ability.
  • Flexible in work hours/days. Must be able to travel.
  • Must respond to multiple task interruptions to provide service to internal and external customers.

Physical Demands:  Lifting 20 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs. Requires walking or standing to a significant degree, talking, hearing.

Environmental Conditions:  Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75% or more of the time inside.

Math Skills:  Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price.

Language Skills:  Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects.

Relationships to Data, People and Things:

Data:  Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events.

People:  Negotiating: Exchanging ideas, information, and opinions with others to formulate policies and programs and/or arrive jointly at decisions, conclusions or solutions.

Things:  Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials.

MINIMUM EDUCATION:  Bachelor's Degree in Hotel/Restaurant Management or Business Degree. Equivalent experience is acceptable.

MINIMUM EXPERIENCE:  Two (2) years experience as a General Manager.

Job Details

Reference # 36744
Posted on 14 Jun 2018
Closes on
Location(s) Real Hospitality Group - Corporate - Ft. Lauderdale
Department Operations
Career level Management (supervisor), Executive Level
Hours/Status Full-time
More details (document)
Link for schema : https://rhgcorp.snaphire.com/jobdetails?jobmc=36744GOOGLE

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