Lorena

Room Attendant

Fairfield Inn and Suites - Chincoteague Island, VA

1 year(s) with Real Hospitality Group


We recently spoke with Lorena to find out more about working within the Housekeeping department within a busy hotel and her journey in the hospitality industry.  Here is what Lorena had to say:

How did you get into the hospitality industry and why?

I was looking for something different from my previous job and I love the hotel industry.  I wanted a job where I could have empathy for others and take care of people.

What do you love about your job?

I get satisfaction from cleaning and organizing guest rooms and public areas.  I love seeing guests satisfied when they come back to a room that I have cleaned and I have made their stay even better.

What are the challenges of your job?

Each day is different and it's challenging when we have a high number of check out and check in guests.

Tell us about your typical work day.

Usually we start with a meeting and I receive my room assignments for the day. Then it involves light cleaning, making beds, cleaning public areas, working with others and showing empathy for our guests as well as providing excellent service.

What advice would you give to someone starting out in hospitality or to someone who is interested in becoming a Room Attendant

Wear comfortable shoes!  Fellowship and empathy towards guests and other associates is needed.  Be kind to each other.  Know every day is different - some will be short, some will be long.  We always find a way to make our guests smile.

Where do you see yourself in 3 years?

To be more involved in the hospitality industry.  I would like to learn more about other departments including financial, food and beverage and marketing.  I would like to have a successful career in hospitality.

Related opportunities

REPORTS TO: Executive Housekeeper Purpose for the Position: To perform a combination of tasks which maintain the hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive experience. Essential Responsibilities: Provides professional and courteous service at all times. ...
Fairfield Inn - Rehoboth, DEClose date: 31 Dec 2018Department: HousekeepingHours/Status: Full-time, Variable-Houred Part-Time
REPORTS TO: Laundry Supervisor or Executive Housekeeper Purpose for the Position: Process soiled linen and distribute clean linen in accordance with standard operating procedures in a safe, accident-free manner, as assigned by Supervisor/Manager. Essential Responsibilities: Provide professional and courteous ...
aloft Syracuse Inner Harbor - Syracuse, NYClose date: 31 Dec 2018Department: HousekeepingHours/Status: Full-time
REPORTS TO: Executive Housekeeper Purpose for the Position: To perform a combination of tasks which maintain the hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive experience. Essential Responsibilities: Provides professional and courteous service at all times. ...
Hilton Garden Inn - Miami, FLClose date: 31 Dec 2018Department: HousekeepingHours/Status: Full-time
REPORTS TO: Executive Housekeeper Purpose for the Position: To perform a combination of tasks which maintain the hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive experience. Essential Responsibilities: Provides professional and courteous service at all times. ...
Home 2 Suites - Ocean City, MDClose date: 31 Dec 2018Department: HousekeepingHours/Status: Variable-Houred Part-Time
REPORTS TO: Laundry Supervisor or Executive Housekeeper Purpose for the Position: Process soiled linen and distribute clean linen in accordance with standard operating procedures in a safe, accident-free manner, as assigned by Supervisor/Manager. Essential Responsibilities: Provide professional and courteous ...
Home 2 Suites - Ocean City, MDClose date: 31 Dec 2018Department: HousekeepingHours/Status: Full-time, Variable-Houred Part-Time
REPORTS TO: Executive Housekeeper Purpose for the Position: To perform a combination of tasks which maintain the hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive experience. Essential Responsibilities: Provides professional and courteous service at all times. ...
Home 2 Suites - Ocean City, MDClose date: 31 Dec 2018Department: HousekeepingHours/Status: Full-time
REPORTS TO: Executive Housekeeper Purpose for the Position: To perform a combination of tasks which maintain the hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive experience. Essential Responsibilities: Provides professional and courteous service at all times. ...
Home 2 Suites by Hilton SarasotaClose date: 31 Dec 2018Department: HousekeepingHours/Status: Full-time
REPORTS TO: Executive Housekeeper Purpose for the Position: To perform a combination of tasks which maintain the hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive experience. Essential Responsibilities: Provides professional and courteous service at all times. ...
aloft - Manhattan Seaport, NYClose date: 31 Dec 2018Department: HousekeepingHours/Status: Full-time
REPORTS TO: Executive Housekeeper Purpose for the Position: To perform a combination of tasks which maintain the hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive experience. Essential Responsibilities: Provides professional and courteous service at all times. ...
Fairfield Inn and Suites Times Square - New York, NYClose date: 31 Dec 2018Department: HousekeepingHours/Status: Full-time
REPORTS TO: Executive Housekeeper Purpose for the Position: To perform a combination of tasks which maintain the hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive experience. Essential Responsibilities: Provides professional and courteous service at all times. ...
Four Points Times Square - New York, NYClose date: 31 Dec 2018Department: HousekeepingHours/Status: Full-time
REPORTS TO: Executive Housekeeper Purpose for the Position: To perform a combination of tasks which maintain the hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive experience. Essential Responsibilities: Provides professional and courteous service at all times. ...
Four Points Times Square - New York, NYClose date: 31 Dec 2018Department: HousekeepingHours/Status: Variable-Houred Part-Time
REPORTS TO: Executive Housekeeper Purpose for the Position: To perform a combination of tasks which maintain the hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive experience. Essential Responsibilities: Provides professional and courteous service at all times. ...
aloft Long Island City - Long Island City, NYClose date: 31 Dec 2018Department: HousekeepingHours/Status: Full-time
REPORTS TO: Laundry Supervisor or Executive Housekeeper Purpose for the Position: Process soiled linen and distribute clean linen in accordance with standard operating procedures in a safe, accident-free manner, as assigned by Supervisor/Manager. Essential Responsibilities: Provide professional and courteous ...
Commander Hotel - Ocean City, MDClose date: 31 Dec 2018Department: HousekeepingHours/Status: Variable-Houred Seasonal
REPORTS TO: Executive Housekeeper Purpose for the Position: To perform a combination of tasks which maintain the hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive experience. Essential Responsibilities: Provides professional and courteous service at all times. ...
Dunes Manor Hotel - Ocean City, MDClose date: 31 Dec 2018Department: HousekeepingHours/Status: Variable-Houred Part-Time
REPORTS TO: Executive Housekeeper Purpose for the Position: To perform a combination of tasks which maintain the hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive experience. Essential Responsibilities: Provides professional and courteous service at all times. ...
Four Points by Sheraton - Newark, DEClose date: 31 Dec 2018Department: HousekeepingHours/Status: Full-time, Variable-Houred Part-Time
REPORTS TO: Executive Housekeeper Purpose for the Position: To perform a combination of tasks which maintain the hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive experience. Essential Responsibilities: Provides professional and courteous service at all times. ...
Holiday Inn Express Bethany Beach - DEClose date: 31 Dec 2018Department: HousekeepingHours/Status: Full-time, Full-Time Seasonal, Variable-Houred Part-Time, Variable-Houred Seasonal
REPORTS TO: Executive Housekeeper Purpose for the Position: To perform a combination of tasks which maintain the hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive experience. Essential Responsibilities: Provides professional and courteous service at all times. ...
Four Points Financial District - New York, NYClose date: 31 Dec 2018Department: HousekeepingHours/Status: Full-time
REPORTS TO: Executive Housekeeper Purpose for the Position: To perform a combination of tasks which maintain the hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive experience. Essential Responsibilities: Provides professional and courteous service at all times. ...
Country Inn & Suites - Newark, DEClose date: 31 Dec 2018Department: HousekeepingHours/Status: Full-time
REPORTS TO: Executive Housekeeper Purpose for the Position: To perform a combination of tasks which maintain the hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive experience. Essential Responsibilities: Provides professional and courteous service at all times. ...
The Brooklyn A Hotel - Brooklyn, NYClose date: 31 Dec 2018Department: HousekeepingHours/Status: Full-time
REPORTS TO: Executive Housekeeper Purpose for the Position: To perform a combination of tasks which maintain the hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive experience. Essential Responsibilities: Provides professional and courteous service at all times. ...
Fairfield Inn Chelsea - New York, NYClose date: 31 Dec 2018Department: HousekeepingHours/Status: Variable-Houred Part-Time